Mitul Chauhan | Copywriter | Content Writer

Say hello to your health assistant


Customer app experience video

Product vision video

— Role

Script writing and creative development


— Brand | Agency

Bupa | Somo


— Sector

Healthcare


— When

July 2021


— Outcomes

Rallied employees behind product vision



In 2021, Somo developed a proposition and strategy for a new Bupa customer experience: an app that could serve as a digital healthcare companion.


The vision was to empower Bupa members to monitor their health, manage claims and connect with specialists like clinicians, physiotherapists and personal trainers—all from one place.


  • To bring the product to life for senior client stakeholders, we produced a video that demonstrated how the app worked and its user benefits.

I wrote the script and worked closely with a UX designer, product owner and film creator to develop the storyboard into an animated video.